Mommy Gear Guarantee--We want you to be 100% happy with all your Mommy Gear orders. If you are not, we will gladly exchange or refund your purchase within 30 days (15 days for Sale Items due to limited quantities). We simply ask that clothing has not been worn or washed and be returned in it's original packaging and tags. Due to health regulations, you cannot return personal use items such as breastpumps, pump spare parts, breastshells or nursing pads.
Easy Exchange--If you would like to exchange an item for a different size, color or style, please fill in the blanks on this Easy Exchange Email and we'll get the new item on its way to you right away. We offer free shipping within the United States to send out a different size nursing bra or clothing item. We will also provide a postage-paid label to send the returns back to us. We'll email your tracking information as soon as your exchange is on the way to you. If you have any questions please give us a call at 1-888-624-GEAR.
International Exchanges: Due to the higher shipping cost, exchanges to Canada or other international addresses will be subject to a fee to cover the international shipping cost. Once we receive your exchange information, we'll email you with the options and costs for sending your exchange internationally.
Please return the item that does not work for you within 14 days to:
Mommy Gear--Exchange
107 S. St. Clair St.
Ligonier PA 15658
"Thank you for the Easy Exchange Option. I was thoroughly impressed with the ease and speed of all my transactions with your business. I will continue to shop Mommy Gear's site and recommend it to others."
~Jemma, North Aurora IL
"I just need the next size up and the Easy Exchange is a wonderful tool! You don't get much time as a new mother so anything that makes life a little easier is wonderful. Returned item will be on it's way tomorrow. Thank you so much!
~Carolynne, Newport News, VA
Returns--Are accepted within 30 days of purchase. Shipping cost for return items that are not being exchanged rests with the customer. If you prefer to return your clothing item, you will receive a refund of the purchase price (less shipping and prepaid return label charges). Please email us if you would like us to provide a postage paid label for your convenience, the cost of which will be deducted from your return. When we receive the item that you would like to return, we will credit your charge card on file. We will also send you an email letting you know that the credit has been made and giving you a credit memo number. The credit will appear on your next card statement. Shipping charges are not refundable on returns. Shipments that qualified for free shipping that are returned, will be charged the original shipping cost against the credit amount. Returns received after 30 days will be charged a 20% restocking fee and eligible for store credit only.
If an item does not work for you, simply send it back to us at:
Mommy Gear--Return
107 S. St. Clair St.
Ligonier PA 15658
Please include your name and sale number and whether you would like to exchange or return the item.